Learning for Everyone
We're committed to making education accessible to all learners, regardless of ability. Discover our accessibility features and how we support inclusive learning.
Our Accessibility Commitment
At GenAlpha, we believe that education should be accessible to everyone. We are committed to ensuring that our learning platform provides an inclusive experience for all users, including those with disabilities.
We actively work to remove barriers and continuously improve accessibility across all aspects of our platform, from course content to user interface design.
Our accessibility efforts are guided by the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards and other international accessibility best practices.
Accessibility Features
Comprehensive support for diverse learning needs
Visual Accessibility
- High contrast mode for better visibility
- Customizable font sizes and spacing
- Screen reader compatibility
- Alt text for all images and media
- Color-blind friendly design
Audio Accessibility
- Closed captions for all videos
- Audio transcripts available
- Visual indicators for audio cues
- Adjustable playback speeds
- Audio descriptions for visual content
Motor Accessibility
- Full keyboard navigation support
- Large clickable areas
- Customizable interface layouts
- Voice control compatibility
- Reduced motion options
Cognitive Accessibility
- Clear, simple language
- Consistent navigation patterns
- Progress indicators and checkpoints
- Distraction-free learning modes
- Flexible pacing options
Standards Compliance
We adhere to internationally recognized accessibility standards
WCAG 2.1 AA
Web Content Accessibility Guidelines compliance
Section 508
US federal accessibility requirements
EN 301 549
European accessibility standard
ADA
Americans with Disabilities Act compliance
Assistive Technology Compatibility
Our platform is designed to work seamlessly with assistive technologies, including:
Screen Readers:
- • JAWS (Windows)
- • NVDA (Windows)
- • VoiceOver (macOS/iOS)
- • TalkBack (Android)
Other Tools:
- • Voice recognition software
- • Switch navigation devices
- • Eye-tracking systems
- • Magnification software
Ongoing Accessibility Efforts
Accessibility is an ongoing commitment. Our current initiatives include:
- Regular accessibility audits by external experts
- User testing with people with disabilities
- Staff training on accessibility best practices
- Continuous improvement based on user feedback
- Implementation of emerging accessibility technologies
Accessibility Feedback
We value your feedback on our accessibility features. If you encounter any barriers or have suggestions for improvement, please let us know.
How to Report Accessibility Issues:
Email: accessibility@genalpha.tn
Phone: +216 XX XXX XXX
Response Time: We aim to respond within 48 hours
Please include details about the specific accessibility barrier you encountered, the assistive technology you're using, and your browser/device information.
Alternative Content Formats
We can provide course content and platform information in alternative formats upon request, including:
Document Formats:
- • Large print versions
- • Audio recordings
- • Braille documents
- • Simplified language versions
Support Options:
- • Sign language interpretation
- • Live captioning services
- • One-on-one assistance
- • Extended time accommodations
Contact our accessibility team to request alternative formats or accommodations.
Need Accessibility Support?
Our accessibility team is here to help ensure you have the best learning experience possible.