Cookie Policy
Learn about how we use cookies and similar technologies to improve your experience on our platform. Last updated: January 15, 2024
Cookie Preferences
Manage your cookie preferences below. Some cookies are essential for the platform to function properly.
Essential Cookies
Required for basic site functionality
Analytics Cookies
Help us understand how you use our platform
Preference Cookies
Remember your settings and preferences
Marketing Cookies
Used to show you relevant advertisements
What Are Cookies?
Cookies are small text files that are stored on your device when you visit a website. They help websites remember information about your visit, which can make it easier to visit the site again and make the site more useful to you.
Similar technologies include web beacons, pixels, and local storage, which we collectively refer to as "cookies" in this policy.
How We Use Cookies
We use cookies to:
- Keep you signed in to your account
- Remember your preferences and settings
- Understand how you use our platform
- Improve our services and user experience
- Provide personalized content and recommendations
- Measure the effectiveness of our marketing campaigns
- Prevent fraud and enhance security
Types of Cookies We Use
Essential Cookies
These cookies are necessary for the platform to function and cannot be switched off.
- Authentication and session management
- Security and fraud prevention
- Load balancing and performance optimization
- Cookie consent preferences
Analytics Cookies
Help us understand how visitors interact with our platform.
- Page views and user navigation patterns
- Time spent on pages and course completion rates
- Error reporting and performance monitoring
- A/B testing and feature usage analytics
Preference Cookies
Remember your choices and provide enhanced features.
- Language and region preferences
- Theme and display settings
- Course progress and bookmarks
- Notification preferences
Marketing Cookies
Used to deliver relevant advertisements and track campaign effectiveness.
- Targeted advertising and retargeting
- Social media integration
- Campaign performance measurement
- Cross-device tracking
Third-Party Cookies
We may allow trusted third-party services to place cookies on your device. These include:
- Google Analytics: For website analytics and performance monitoring
- Payment Processors: For secure payment processing
- Social Media Platforms: For social sharing and login features
- Customer Support: For live chat and support ticket systems
- Content Delivery Networks: For faster content delivery
These third parties have their own privacy policies and cookie practices.
Managing Your Cookie Preferences
You can control cookies in several ways:
Platform Settings
Use the cookie preference center above to enable or disable specific types of cookies.
Browser Settings
Most browsers allow you to control cookies through their settings:
- Block all cookies
- Block third-party cookies only
- Delete existing cookies
- Get notified when cookies are set
Opt-out Tools
You can opt out of interest-based advertising through:
- Digital Advertising Alliance (DAA)
- Network Advertising Initiative (NAI)
- European Digital Advertising Alliance (EDAA)
Impact of Disabling Cookies
Disabling certain cookies may impact your experience on our platform:
- You may need to log in repeatedly
- Your preferences and settings may not be saved
- Some features may not work properly
- Content may not be personalized to your interests
- We may not be able to provide customer support effectively
Updates to This Policy
We may update this cookie policy from time to time to reflect changes in technology, legislation, or our business practices. We will notify you of any material changes through our platform or by email.
Contact Us
If you have questions about our use of cookies, please contact us:
Email: privacy@genalpha.tn
Address: GenAlpha, Tunis, Tunisia
Phone: +216 XX XXX XXX