Terms of Service
Please read these terms carefully before using our platform. Last updated: January 15, 2024
1. Acceptance of Terms
By accessing and using GenAlpha's platform, you accept and agree to be bound by the terms and provision of this agreement.
If you do not agree to abide by the above, please do not use this service.
2. Platform Services
GenAlpha provides an online learning platform that offers:
- Access to educational courses and content
- Interactive learning tools and assessments
- Certification upon course completion
- Community features and peer interaction
- Progress tracking and analytics
3. User Responsibilities
As a user of our platform, you agree to:
- Provide accurate and complete registration information
- Maintain the security of your account credentials
- Use the platform for lawful purposes only
- Respect intellectual property rights
- Not share account access with unauthorized persons
- Comply with our community guidelines
4. Payment Terms
For paid courses and subscriptions:
- All prices are displayed in the applicable local currency
- Payment is required before accessing paid content
- Refunds are available within 30 days of purchase under our refund policy
- Subscription fees are billed according to your chosen plan
- We reserve the right to change prices with 30 days notice
5. Intellectual Property
All content on GenAlpha, including but not limited to text, graphics, logos, videos, and software, is the property of GenAlpha or its content suppliers and is protected by intellectual property laws.
Users are granted a limited, non-exclusive license to access and use the platform for personal, educational purposes only.
6. Content Guidelines
When creating or sharing content on our platform, you must not:
- Post harmful, threatening, or abusive content
- Share content that infringes on others' rights
- Upload malicious software or code
- Engage in spam or unauthorized advertising
- Share false or misleading information
7. Privacy and Data Protection
Your privacy is important to us. Our data collection and use practices are detailed in our Privacy Policy, which is incorporated by reference into these Terms.
We comply with applicable data protection regulations, including GDPR for European users.
8. Account Termination
We reserve the right to suspend or terminate accounts that violate these terms or our community guidelines.
Users may delete their accounts at any time through their account settings.
9. Limitation of Liability
GenAlpha shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.
Our total liability shall not exceed the amount paid by you for the services in the twelve months preceding the claim.
10. Changes to Terms
We reserve the right to modify these terms at any time. Users will be notified of significant changes via email or platform notification.
Continued use of the platform after changes constitutes acceptance of the new terms.
11. Governing Law
These terms shall be governed by and construed in accordance with the laws of Tunisia, without regard to conflict of law provisions.
Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Tunis, Tunisia.
12. Contact Information
If you have any questions about these Terms of Service, please contact us:
Email: legal@genalpha.tn
Address: GenAlpha, Tunis, Tunisia
Phone: +216 XX XXX XXX