Get in Touch

    We'd Love toHear From You

    Whether you have questions about our courses, need technical support, or want to explore partnership opportunities, our team is here to help.

    How Can We Help?

    Choose the best way to reach us based on your needs.

    General Inquiries

    Questions about courses, pricing, or partnerships

    Technical Support

    Help with platform issues or account problems

    Pedagogical Support

    Learning guidance and course-related assistance

    Instructor Support

    Course creation and teaching assistance

    Send us a Message

    Fill out the form below and we'll get back to you as soon as possible.

    Get in Touch

    We're always here to help. Reach out to us through any of these channels.

    Email Us

    Send us an email and we'll respond within 24 hours

    contact@genalpha.com

    Call Us

    Speak with our team during business hours

    +216 58 514 144

    Visit Us

    Come meet us at our office in Tunis

    Tunis, Tunisia

    Business Hours

    We're here to help during these times

    Mon-Fri: 9AM-6PM

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    Our Location

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    We're located in the heart of Tunis, Tunisia.

    Frequently Asked Questions

    Quick answers to common questions. Can't find what you're looking for? Feel free to contact us.

    How do I enroll in a course?

    Simply browse our course catalog, select a course that interests you, and click the "Enroll" button. You'll be guided through the registration and payment process.

    Are the certificates recognized?

    Yes, our certificates are recognized by industry partners and are designed to enhance your professional profile. We work with employers to ensure our certifications meet industry standards.

    Can I access courses on mobile?

    Absolutely! Our platform is fully responsive and optimized for mobile devices. You can learn anywhere, anytime, on any device.

    Do you offer refunds?

    We offer a 30-day money-back guarantee for most courses. If you're not satisfied with your purchase, contact our support team for a full refund.

    How do I become an instructor?

    We're always looking for expert instructors! Apply through our instructor portal, and our team will review your application and guide you through the onboarding process.

    Is there student support available?

    Yes, we provide 24/7 student support through multiple channels including email, chat, and community forums. Our team is here to help you succeed.